Privacy Policy

Privacy Policy

Effective Date: October 15, 2024

At Rick’s Affordable Heating & Cooling (“we,” “us,” or “our”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose information about you when you visit our website www.ricksaffordableheating.com use our services, or otherwise interact with us. As a small, family-owned business based in Perrysburg, Ohio, we respect your privacy and take steps to protect your personal information in compliance with Ohio state laws and regulations.

By using our website, you agree to the terms outlined in this Privacy Policy.

Information We Collect
We may collect the following types of information from you:

• Personal Information: When you interact with us, you may provide personal information voluntarily, such as your name, email address, phone number, billing and shipping information, and any other information you provide through forms or communications with us.
• Non-Personal Information: We may automatically collect certain information when you visit our website, including your IP address, browser type, device type, pages visited on our website, time spent on the site, and referring website or search terms.

How We Use Your Information
We use your information for the following purposes:

• To provide and improve our services
• To process payments and transactions
• To respond to your inquiries and communicate with you
• To send promotional materials (you may opt out at any time)
• To monitor and analyze website traffic and usage patterns

How We Share Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We may share your information with third-party vendors or service providers who assist us in operating our business (e.g., payment processors, email marketing services).
• Legal Requirements: We may disclose your information if required by law or to comply with legal obligations in the state of Ohio.

Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website and gather usage data. Cookies are small files stored on your device that help us remember your preferences. You can manage your cookie settings through your browser. However, disabling cookies may affect the functionality of certain features on our website.

Your Choices

• Email Communications: You may unsubscribe from our marketing emails at any time by following the unsubscribe link in those emails or contacting us directly at billing@ricksaffordableheating.com.
• Cookies: You can adjust your browser settings to control cookies, but doing so may impact your experience with our website.

Data Security
We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. While we implement security measures, no method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.

Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

Children’s Privacy
Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from them. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top of this page. We encourage you to review this policy periodically to stay informed of how we are protecting your information.

Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at:

Rick’s Affordable Heating & Cooling
26963 Eckel Rd, Suite 304,
Perrysburg, OH 43551
Phone: 419-874-9999
Email: billing@ricksaffordableheating.com
Contact: Sierra Uttutia